How do I get started?

Simply create an account, browse our qualified teachers, select your preferred teacher, choose an available time slot, and book your first lesson.

Are all teachers qualified?

Yes, all our teachers are carefully vetted and certified. They have proper Islamic education credentials and teaching experience.

Which platform do you use for lessons?

We use Jitsi Meet, a secure and easy-to-use video conferencing platform. No downloads required - lessons happen directly in your browser.

FAQ - Frequently Asked Questions

Q: How do I book a lesson?

Browse teachers, click on your preferred teacher's profile, select an available time slot from their calendar, and complete the booking process with payment.

Q: Can I reschedule a lesson?

Yes, you can reschedule lessons up to 24 hours before the scheduled time. Go to your dashboard, find the lesson, and click reschedule.

Q: What if I need to cancel a lesson?

Cancellations made 24+ hours in advance receive a full refund. Cancellations within 24 hours may be subject to our cancellation policy.

Q: What payment methods do you accept?

We accept credit cards (Visa, Mastercard, American Express), PayPal, and Stripe payments.

Q: How much do lessons cost?

Pricing varies by teacher based on their experience and qualifications. Rates typically range from $15 to $50 per hour.

Q: What equipment do I need?

You need a computer, tablet, or smartphone with a stable internet connection, a webcam, and a microphone.

General Questions

What is IlmCentre?

IlmCentre is an online platform that connects students with qualified Islamic teachers worldwide. We offer personalised one-on-one lessons in Quran, Hadith, Arabic, and Islamic studies.

Who are the teachers on IlmCentre?

We carefully vet all our teachers to ensure they have credible backgrounds and relevant teaching experience.

What subjects can I learn on IlmCentre?

You can learn Quran recitation, Tajweed, Hadith, Islamic studies, Arabic language, Fiqh, and more.

Is IlmCentre suitable for beginners?

Absolutely. Our teachers tailor lessons to your level and goals whether you are a complete beginner or looking to advance your knowledge.

What age groups do you cater to?

IlmCentre welcomes students of all ages. For students under 13, parental consent and supervision are required.

Booking & Lessons

How do I book a lesson?

Browse our teachers, select the one that suits you, choose an available time slot, and complete the booking with payment.

Can I try a free trial lesson?

Some teachers offer introductory sessions. Check the teacher profile page to see if a trial option is available.

How long are the lessons?

Lessons are typically 25 minutes or 50 minutes.

Can I choose my preferred teacher?

Yes. You can browse all available teachers, view their profiles, ratings, and subjects, and book directly with the one you prefer.

What happens if my teacher cancels?

If a teacher cancels, you will receive a full refund or the option to reschedule at no extra cost.

Can I reschedule a lesson?

Yes, you can reschedule up to 24 hours before the scheduled lesson time from your student dashboard.

Payments & Pricing

How much do lessons cost?

Lesson prices vary by teacher. Rates are clearly displayed on each teacher profile before booking.

What payment methods do you accept?

We accept major credit and debit cards and Stripe-powered payments for secure transactions.

Can I get a refund?

Cancellations made 24 or more hours in advance receive a full refund. Cancellations within 24 hours may not be eligible.

Is there a subscription plan?

Currently we operate on a pay-per-lesson basis. Subscription plans may be introduced in the future.

Teachers

How do I become a teacher on IlmCentre?

Click Sign Up, select the Teacher option, complete your profile with qualifications and subjects, and submit your application for review.

How are teachers verified?

We review each teacher application manually, checking credentials, qualifications, and teaching experience before approving any profile.

Can I teach multiple subjects?

Yes. Teachers can list multiple subjects on their profile such as Quran, Arabic, Hadith, and Islamic studies.

Technical

What equipment do I need?

You need a device with a stable internet connection, a working webcam, and a microphone. Headphones are recommended.

Which platform is used for lessons?

We use Jitsi Meet, a secure browser-based video conferencing tool. No downloads required.

What if I have connection issues during a lesson?

Contact our support team immediately. We will help you reschedule or issue a refund.

Is the platform available on mobile?

Yes. IlmCentre works on smartphones and tablets through your mobile browser.

Frequently Asked Questions