Frequently Asked Questions

Find answers to common questions about IslamicEdu

General Questions

What is IslamicEdu?

IslamicEdu is an online platform that connects students with qualified Islamic teachers worldwide. We offer personalized one-on-one lessons in Quran, Hadith, Islamic studies, and more.

How do I get started?

Simply create an account, browse our qualified teachers, select your preferred teacher, choose an available time slot, and book your first lesson. It's that easy!

Are all teachers qualified?

Yes, all our teachers are carefully vetted and certified. They have proper Islamic education credentials and teaching experience to ensure quality education.

Booking & Lessons

How do I book a lesson?

Browse teachers, click on your preferred teacher's profile, select an available time slot from their calendar, and complete the booking process with payment.

Can I reschedule a lesson?

Yes, you can reschedule lessons up to 24 hours before the scheduled time. Go to your dashboard, find the lesson, and click reschedule.

What if I need to cancel a lesson?

Cancellations made 24+ hours in advance receive a full refund. Cancellations within 24 hours may be subject to our cancellation policy.

How long are the lessons?

Lessons are typically 60 minutes long, but some teachers offer 30-minute or 90-minute sessions. Check the teacher's profile for available durations.

Payments & Pricing

What payment methods do you accept?

We accept credit cards (Visa, Mastercard, American Express), PayPal, and Stripe payments for your convenience and security.

How much do lessons cost?

Pricing varies by teacher based on their experience and qualifications. Rates typically range from $15 to $50 per hour. Each teacher's rate is displayed on their profile.

Is my payment information secure?

Absolutely! We use industry-standard encryption and secure payment processors. We never store your complete payment information on our servers.

Technical Questions

What equipment do I need?

You need a computer, tablet, or smartphone with a stable internet connection, a webcam, and a microphone. Headphones are recommended for better audio quality.

Which platform do you use for lessons?

We use Jitsi Meet, a secure and easy-to-use video conferencing platform. No downloads required - lessons happen directly in your browser.

What if I have technical issues during a lesson?

Contact our support team immediately through the chat feature. If technical issues prevent the lesson, we'll help reschedule or provide a refund.

Still Have Questions?

Our support team is here to help you

Contact Support